Yellowball FAQ
Got questions about using Yellowball? Find answers to the most common questions below.
Getting Started
Do I need a Yellowball account to import my podcast?
Yes! You'll need to create a Yellowball account before you can start importing your podcast.
👉 Create an account
What should I do before importing my podcast?
Before importing, we recommend checking that your RSS feed is valid, complete, and properly formatted. This helps prevent import errors and ensures a smooth transition.
👉 How to Prepare My RSS Feed for Import
Feed Requirements
Why do I need to unlock my feed?
Some podcast hosts protect feeds by default. You'll need to unlock or disable this protection before Yellowball can access and import your content.
Do I need to add my email to my RSS feed?
Yes, many directories (including Yellowball) require a verified contact email in your RSS feed for ownership validation. This helps prevent unauthorized imports.
👉 How to Add Your Email to Your Feed
Import Process
How do I actually import my podcast?
Our step-by-step import guide covers everything you need to know, including what data Yellowball imports and what to verify after the process is complete.
👉 Importing Your Podcast from Another Host
What happens to my existing subscribers after I import?
To ensure your existing subscribers automatically follow your new Yellowball feed, you'll need to set up a 301 redirect from your old host. This preserves your audience and podcast rankings.
👉 How to Redirect Your Feed
Transcription Privacy
Have questions about episode transcription and privacy?
Learn about Yellowball's optional transcription feature, data handling, and privacy protections.
👉 Episode Transcription FAQ
Need More Help?
What if I run into issues during import?
If you encounter any problems or have questions not covered here, we're ready to help!
Can you help me with the technical setup?
Absolutely! Our support team can assist with feed preparation, redirects, and any technical challenges you encounter during the import process.
Still need help? Open a support ticket or email us directly — we're here to help!